
FAQ's
Find your answers here
Do you offer free shipping?
Yes! I offer free shipping within the United States on all orders — no minimum purchase required. At this time, I do not offer free international shipping.
Can I customize my order?
Yes! Many of our products include options for customization, such as names, monograms, special dates, or messages. Just look for the customization fields on the product page.
Do you take fully custom project requests?
Absolutely! If you have a unique vision or need something made from scratch, I’d love to work with you. Just send a message through the contact form, and we’ll talk through your ideas and details.
How long will it take to receive my order?
Each item is handcrafted to order. Production usually takes 2-3 business days, and shipping typically adds another 3-5 business days depending on your location.
What if there's an issue with my order?
I want you to love what you receive. If something isn’t right, reach out within 7 days of delivery and I’ll work with you to make it right!
Do you accept returns or exchanges?
- Custom orders are made just for you and cannot be returned or exchanged, so please double-check all personalization before placing your order.
- Non-customized products may be returned or exchanged within 30 days of delivery, provided they’re in original condition.
If you’re unhappy with your order for any reason, please don’t hesitate to reach out — I’d love the opportunity to work something out with you.